- When Crisis Strikes: Successfully Navigating Your Agency’s Narrative in the Digital Age (2018)
- 4 things LE should do on social media during an active shooter incident (2018)
- Build Your Social Media Crisis Management Plan in 10 Steps
-
How an Emergency Communications Plan Keeps the Calm During a Crisis
- Examples of Effective Crisis Communications Management (Companion webinar recap)
- Fighting for the narrative: St. Louis area police now use social media as a key protest-response tool (Sept. 2017)
- When Disaster Hits and Landlines Fail, Social Media is a Lifeline (Sept. 2017)
- Social media can increase stress during a crisis (Oct. 2017)
- How social media helped, hurt police during Dallas ambush, other crises (July 2016)
- Crisis Communications in the Age of Social Media (July 2017)
- PR Warfare: Social Media, Crisis Communications, and You (Apr. 2017)
