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Center of Excellence on Elder Abuse and Neglect

UC Irvine's Center of Excellence on Elder Abuse and Neglect is committed to eliminating abuse of the elderly. Established with a grant from the Archstone Foundation, the Center of Excellence on Elder Abuse and Neglect is part of the School of Medicine’s Division of Geriatric Medicine and Gerontology. It is a first-of-its-kind program that strives to promote aging with dignity and eliminate aging with fear.
Division of Geriatric Medicine and Gerontology
University of California, Irvine School of Medicine
101 The City Drive South
Bldg 200, Suite 835, Rt. 81, ZC 1150
Orange, CA 92868-3298

National Center for Injury Prevention and Control

Centers for Disease Control and Prevention
4770 Buford Highway NE, MS K65
Atlanta, GA 30341-3724
(800) 232-4636 (CDC-INFO)
TTY: (888) 232-6348

National Center on Elder Abuse (NCEA)

The NCEA provides the latest information regarding research, training, best practices, news and resources on elder abuse, neglect and exploitation to professionals and the public. First established by the U.S. Administration on Aging (AoA) in 1988 as a national elder abuse resource center, the NCEA was granted a permanent home at AoA in the 1992 amendments made to Title II of the Older Americans Act.
c/o University of Southern California Keck School of Medicine
Department of Family Medicine and Geriatrics
1000 South Fremont Avenue, Unit 22, Building A-6
Alhambra, CA 91803
1-855-500-3537 (ELDR)
Fax: 626-457-4090

National Center for Victims of Crime

The mission of the National Center for Victims of Crime is to forge a national commitment to help victims of crime rebuild their lives. We are dedicated to serving individuals, families, and communities harmed by crime.
2000 M Street, NW, Suite 480
Washington, DC 20036
(202) 467-8700
Fax: (202) 467-8701

National Committee for the Prevention of Elder Abuse

The National Committee for the Prevention of Elder Abuse (NCPEA) is a non-profit organization dedicated to the prevention of abuse and neglect of older persons and adults with disabilities The NCPEA is an association of researchers, practitioners, educators, and advocates dedicated to protecting the safety, security, and dignity of America’s most vulnerable citizens. It was established in 1988 to achieve a clearer understanding of abuse and provide direction and leadership to prevent it. The Committee is one of three partners that make up the National Center on Elder Abuse, designed to serve as the nation’s clearinghouse on information and materials on abuse and neglect.
1612 K Street, NW
Washington, DC 20006
(202) 682-4140
Fax: (202) 223-2099

National Domestic Violence Hotline (NDVH)

The Hotline® is the only 24/7 center in the nation that has access to service providers and shelters across the U.S. Today, The Hotline continues to grow and explore new avenues of service.
P.O. Box 161810
Austin TX, 78716
(800) 799-7233 (SAFE)
TTY: (800) 787-3224
Office Line: 512-453-8117

National Organization for Victim Assistance (NOVA)

Founded in 1975, NOVA is the oldest national victim assistance organization of its type in the United States and is the recognized leader in victim advocacy, education and credentialing.
510 King Street, Suite 424
Alexandria, VA 22314
Victim Assistance Helpline: (800) 879-6682 (TRY-NOVA)
(703) 535-6682 (NOVA)
Fax: (703) 535-5500

Office for Victims of Crime

Established in 1988 through an amendment to the Victims of Crime Act (VOCA) of 1984, OVC is charged by Congress with administering the Crime Victims Fund (the Fund). Through OVC, the Fund supports a broad array of programs and services that focus on helping victims in the immediate aftermath of crime and continuing to support them as they rebuild their lives. Millions of dollars are invested annually in victim compensation and assistance in every U.S. state and territory, as well as for training, technical assistance, and other capacity-building programs designed to enhance service providers’ ability to support victims of crime in communities across the Nation.
810 Seventh Street NW
Washington, DC 20531
Phone: 202–307–5983

P.O. Box 6000
Rockville, MD  20849–6000
Phone: 800–851–3420 or 202–836–6998
(TTY 301–240–6310)
Order Publications Online

9300 Lee Highway
Fairfax, VA 22031-6050
(866) 682-8822 (OVC-TTAC)
TTY: (866) 682-8880
Fax: (703) 279-4673


Administration for Community Living (ACL)

ACL brings together the efforts and achievements of the Administration on Aging (AoA), the Administration on Intellectual and Developmental Disabilities (AIDD), and the HHS Office on Disability to serve as the Federal agency responsible for increasing access to community supports, while focusing attention and resources on the unique needs of older Americans and people with disabilities across the lifespan.
330 C St SW
Washington, DC 20201
(202) 401-4634
Eldercare Locator: (800) 677-1116

American Association of Retired Persons (AARP)

AARP’s mission is to empower people to choose how they live as they age.
601 E Street, NW
Washington, DC 20049
Toll-Free Nationwide: 1-888-687-2277
Toll-Free Spanish: 1-877-342-2277
International Calls: +1-202-434-3525
TTY user dial 711
    -English: 1-877-434-7598
    -Spanish: 1-866-238-9488

American Federation for Aging Research (AFAR)

For more than three decades, the American Federation for Aging Research (AFAR) has supported the science of healthier aging.  AFAR has played a major role in advancing knowledge of aging and mechanisms of age-related disease by providing grants to more than 4,100 talented scientists.
Phone: (212) 703-9977
Toll-free: (888) 582-2327
Fax: (212) 997-0330

Grantmakers in Aging

A national membership organization of philanthropies: a network, resource, and champion amplifying the voices of older people and issues of aging.
2001 Jefferson Davis Highway, Suite 1011
Arlington, VA 22202
(703) 413-0413

National Association of States United for Aging and Disabilities

The National Association of States United for Aging and Disabilities (NASUAD) was founded in 1964 under the name National Association of State Units on Aging (NASUA).  In 2010, the organization changed its name to NASUAD in an effort to formally recognize the work that the state agencies were undertaking in the field of disability policy and advocacy. Today, NASUAD represents the nation’s 56 state and territorial agencies on aging and disabilities and supports visionary state leadership, the advancement of state systems innovation and the articulation of national policies that support home and community-based services for older adults and individuals with disabilities.
Information/Resource/Referral Support Center
1201 15th Street, NW, Suite 350
Washington, DC 20005
(202) 898-2578
Fax: (202) 898-2583

National Council on Aging, Inc. (NCOA)

The National Council on Aging, Inc. is a respected national leader and trusted partner to help people aged 60+ meet the challenges of aging. NCOA partners with nonprofit organizations, government, and business to provide innovative community programs and services, online help, and advocacy.
251 18th Street South, Suite 500
Arlington, VA 22202
Fax: (202) 479-0735

National Institute on Aging (NIA)

NIA, one of the 27 Institutes and Centers of NIH, leads a broad scientific effort to understand the nature of aging and to extend the healthy, active years of life. NIA is the primary Federal agency supporting and conducting Alzheimer's disease research.
Building 31, Room 5C27
31 Center Drive, MSC 2292
Bethesda, MD 20892
Phone: 1-800-222-2225
TTY: 1-800-222-4225

U.S. Department of Health & Human Services: Resources on Aging

It is the mission of the U.S. Department of Health & Human Services (HHS) to enhance and protect the health and well-being of all Americans. It fulfills that mission by providing for effective health and human services and fostering advances in medicine, public health, and social services.
200 Independence Avenue, SW
Washington, DC 20201
(877) 696-6775

Alzheimer's Resources

Alzheimer’s Association

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.
225 North Michigan Avenue, Floor 17
Chicago, IL 60601-7633
(800) 272-3900
TDD: (866) 403-3073
Fax: (866) 699-1246

International Association of Chiefs of Police’s Alzheimer’s Initiatives

With more than 5 million Americans currently living with Alzheimer’s disease and approximately 500,000 new cases of this disease emerging each year, projections pronounce that there could be as many as 16 million Americans that will have Alzheimer’s by 2050. To help law enforcement protect this special population, IACP’s Alzheimer’s Initiatives program is committed to helping first responders improve their knowledge and skills to safeguard this special population.

Alzheimer's Disease and related Dementias Education and Referral Center

The U.S. Congress created the Alzheimer's Disease Education and Referral (ADEAR) Center in 1990 to "compile, archive, and disseminate information concerning Alzheimer's disease" for health professionals, people with AD and their families, and the public. Reflecting its expanding focus on related dementias, the ADEAR Center updated our name to “Alzheimer's and related Dementias Education and Referral Center” (still known as ADEAR) in 2016.

Association for Geriatric Psychiatry

The American Association for Geriatric Psychiatry is a membership association of nearly 2,000 geriatric psychiatrists and other health care professionals in the United States, Canada, and abroad, dedicated to the mental well-being of older adults.
6728 Old McLean Village
Drive - McLean, VA 22101
Phone: (703) 556-9222
Fax: (703) 556-8729

Other Alzheimer's Resources:

Consumer Protection: Identity Fraud and Financial Abuse

Privacy Rights Clearinghouse (PRC)

Privacy Rights Clearinghouse is a 501(c)(3) nonprofit organization protecting privacy for all by empowering individuals and advocating for positive change.  Founded in 1992 and headquartered in San Diego, California, we serve individuals throughout the United States.
3033 5th Ave, Suite 223
San Diego, CA 92103
(619) 298-3396 (consumer hotline to report privacy abuse and request information)

U.S. Department of Justice (DOJ), Criminal Division, Fraud Section

U.S. Federal Bureau of Investigation (FBI), White-Collar Crime

U.S. Federal Trade Commission (FTC), Consumer Information

U.S. Postal Inspection Service

Social Security Administration (SSA) Fraud Report Form

  • Internet: Fraud Reporting Form
  • U.S. Mail: Social Security Fraud Hotline
    P.O. Box 17785
    Baltimore, Maryland 21235
  • FAX: 410-597-0118
  • Telephone: 1-800-269-0271
  • TTY: 1-866-501-2101

Better Business Bureau (BBB)

Council of Better Business Bureaus
3033 Wilson Blvd, Suite 600
Arlington, VA 22201
(703) 276-0100

Consumer Action Handbook

The Consumer Action Handbook is a free resource guide that provides general information on shopping for goods and services and tips about your consumer rights. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company. It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.
PDFEnglish  |  Spanish

Consumer Federation of America

1620 I Street NW, Suite 200
Washington, DC 20006
(202) 387-6121

Association of National Advertisers

DMAchoice™ is an online tool developed by the ANA to help you manage your mail. This site is part of a larger program designed to respond to consumers' concerns over the amount of mail they receive, and it is the evolution of the ANA's Mail Preference Service created in 1971.
10 Grand Central
155 E 44th Street
New York, NY 10017
Phone: 212.697.5950
Fax: 212.687.7310

In 1992, in response to the growth in telemarketing and Internet fraud, NCL launched the National Fraud Information Center. The mission of the NFIC (later renamed the Fraud Center) was to give consumers the information they need to avoid becoming victims of telemarketing and Internet fraud. In February 2013, the Fraud Center was rebranded and relaunched as
1701 K St NW suite 1200
Washington, DC 20006
(202) 835-3323

Additional Fraud and Financial Abuse Resources

Credit Bureaus is the official site to get your free annual credit reports. This right is guaranteed by Federal law. You can verify this is the official site by visiting the CFPB's website.
PO Box 105283
Atlanta, GA 30348-5283
(877) 322-8228 is the official Consumer Credit Reporting Industry website to accept and process requests from consumers to Opt-In or Opt-Out of firm offers of credit or insurance.
PO Box 530201
Atlanta, GA 30353
(888) 567-8688 (5OPTOUT)
TDD: Call 711 and refer the relay operator to (800) 821-9631

PO Box 2002
Allen, TX 75013
(888) 397-3742 (Experian) (to order credit report and to report credit card fraud)

PO Box 740250
Atlanta, GA 30374-0250
800-525-6285 (to report credit card fraud)
866-349-5191 (to request credit report or dispute an item on credit report)

P.O. Box 6790
Fullerton, CA 92834
(800) 680-7289 (fraud victim assistance)
(800) 877-322-8228 (to request credit report)
(800) 916-8800 (to dispute an item on credit report)

Older and Aging Drivers

NATI Older Driver Safety Training

AAA's Senior Driver Resources

AAA is dedicated to keeping seniors driving for as long as safely possible. We also are committed to promoting viable transportation options for seniors who can no longer drive independently.

  • AAA’s Roadwise™,  a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. It can be taken online in the comfort of your home or wherever you have an Internet connection.
  • AAA's Roadwise Rx is a tool designed to help you learn more about your medications and how they may affect your driving.

Visit our Traffic Safety Program's page on Aging Drivers for more information and resources on the topic

Elder Law and Justice Issues

American Bar Association’s Commission on Law and Aging

In addition to research, policy development, advocacy, education, and training, the ABA’s Commission on Law and Aging provides technical assistance to legal, aging, media organizations and professionals. And, it provides legislative tracking charts and technical and educational resources on its website in the areas of: Guardianship; Elder Abuse, Neglect & Exploitation; and Health Care Decision Making.
1050 Connecticut Ave. NW, Suite 400
Washington, DC 20036
Phone: (202) 662-8690
Fax: (202) 662-8698

Department of Justice’s Elder Justice Initiative

The mission of the Elder Justice Initiative is to support and coordinate the Department’s enforcement and programmatic efforts to combat elder abuse, neglect and financial fraud and scams that target our nation’s seniors.

  • Call the Eldercare Locator helpline at 1-800-677-1116
  • Visit the Victim Connect Resource Center online, or call the Victim Connect hotline at 1-855-4VICTIM (1-855-484-2846)

National Academy of Elder Law Attorneys

The mission of the National Academy of Elder Law Attorneys is educate, inspire, serve, and provide community to attorneys with practices in elder and special needs law.
1577 Spring Hill Road, Suite 310
Vienna, VA 22182
(703) 942-5711
Fax: (703) 563-9504

National Center on Law & Elder Rights

The National Center on Law & Elder Rights (NCLER) is a national resource center for the legal services and aging and disability networks, focused on the legal rights of older adults. Providing webinars, trainings, written materials, and case consultations, NCLER is a one-stop resource for professionals serving older adults with the greatest economic and social needs. NCLER is administered by Justice in Aging in partnership with the National Consumer Law Center and the ABA Commission on Law & Aging, under contract with the Administration for Community Living’s (ACL) Administration on Aging.

National Elder Law Foundation

The National Elder Law Foundation (NELF) is the only national organization certifying practitioners of elder and special needs law. NELF’s Certified Elder Law Attorney designation is itself certified by the American Bar Association. There are nearly 500 CELAs across the country, and our numbers are growing steadily.
6336 N. Oracle Rd.,
Ste. 326, #136
Tucson, AZ 85704
(520) 881-1076

Health and Long-Term Care

Home Safety Council

The Home Safety Council (HSC) is the only national nonprofit organization solely dedicated to preventing home related injuries that result in nearly 20,000 deaths and 21 million medical visits on average each year. Through national programs, partnerships and the support of volunteers, HSC educates people of all ages to be safer in and around their homes. The Home Safety Council is a 501(c)(3) charitable organization located in Washington, DC.
1250 Eye Street, NW, Suite 1000
Washington, DC 20005
(202) 330-4900
Fax: (202) 330-4901

Meals on Wheels America

Meals on Wheels America is the leadership organization supporting the more than 5,000 community-based programs across the country that are dedicated to addressing senior isolation and hunger. This network serves virtually every community in America and, along with more than two million staff and volunteers, delivers the nutritious meals, friendly visits and safety checks that enable America’s seniors to live nourished lives with independence and dignity. By providing funding, leadership, education, research and advocacy support, Meals on Wheels America empowers its local member programs to strengthen their communities, one senior at a time.
1550 Crystal Drive, Suite 1004
Arlington, Virginia 22202
Fax: 703-548-5274

International Hearing Society

16880 Middlebelt Road
Livonia, MI 48154
Phone: 734.522.7200
Fax: 734.522.0200
Hearing Aid Helpline: 1.800.521.5247

Eldercare Locator

A public service of the U.S. Administration on Aging connecting you to services for older adults and their families.
(800) 677-1116

National Long Term Care Ombudsman Resource Center (NORC)

The National Long-Term Care Ombudsman Resource Center provides support, technical assistance and training to the 53 State Long-Term Care Ombudsman Programs and their statewide networks of over 500 local Ombudsman entities. The Center's objectives are to enhance the skills, knowledge, and management capacity of the State programs to enable them to handle residents' complaints and represent resident interests in both individual and systems advocacy. Funded by the Administration for Community Living (ACL), the Center is operated by Consumer Voice, The National Consumer Voice for Quality Long-Term Care, in cooperation with the National Association of States United for Aging and Disabilities (NASUAD).
1001 Connecticut Avenue, NW, Suite 632
Washington, DC 20036
202.332.2275 (phone)
202.332.2949 (fax)

National Hospice and Palliative Care Organization (NHPCO)

The National Hospice and Palliative Care Organization (NHPCO) is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end-of-life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.
1700 Diagonal Road, Suite 625
Alexandria, VA 22314
(703) 837-1500
Fax: (703) 837-1233

Home Instead Senior Care® network

Home Instead Senior Care is the largest senior care organization in the world. The Home Instead Senior Care network includes more than 1,000 franchise offices in 12 global markets. As chairman, Paul advocates for the senior care industry and the Home Instead Senior Care brand.
13323 California St.
Omaha, NE 68154

Medicare & Medicaid

Centers for Medicare & Medicaid Services (CMS)

The Centers for Medicare & Medicaid Services, CMS, is part of the Department of Health and Human Services (HHS). 
7500 Security Boulevard
Baltimore, MD 21244-1850
(877) 267-2323
TTY: (866) 226-1819

  • Medicare Service Center
    (800) 633-4227 (MEDICARE)
    TTY: (877) 486-2048
  • Medicare Fraud and Abuse
    (800) 477-8477 (HSS-TIPS)
    Fax: (800) 223-8164

Volunteer Resources

Citizen Corps

The mission of Citizen Corps is to harness the power of every individual through education, training, and volunteer service to make communities safer, stronger, and better prepared to respond to the threats of terrorism, crime, public health issues, and disasters of all kindsCitizen Corps is coordinated nationally by the Department of Homeland Security's Federal Emergency Management Agency. 
500 C St, SW
Washington, DC 20472

Peace Corps

The Peace Corps is a service opportunity for motivated changemakers to immerse themselves in a community abroad, working side by side with local leaders to tackle the most pressing challenges of our generation.
1111 20th Street, NW
Washington, DC 20526
Other ways to contact the Peace Corps >>>

Corporation for National and Community Service (CNCS): Senior Corps

Senior Corps is a network of national service programs for Americans 55 years and older, made up of three primary programs that each take a different approach to improving lives and fostering civic engagement. Senior Corps volunteers commit their time to address critical community needs including academic tutoring and mentoring, elderly care, disaster relief support, and more.
250 E Street, SW
Washington, D.C. 20525
National Service Hotline: (800) 942-2677


VolunteerMatch is a service that brings good people and good causes together. VolunteerMatch believes that the health of our community can be measured by the relationships formed between volunteers and the nonprofits they serve. Their aim is to build services that overcome the barriers that keep volunteers and nonprofits from finding each other, working together, and developing strong relationships.
409 13th Street, Suite 800
Oakland, CA 94612

Volunteers of America

Volunteers of America is the charity that always steps forward to help the most vulnerable. For over 123 years, they have taken on the most difficult tasks to help the most underserved. Volunteers of America is more than a nonprofit organization. It is a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.
1660 Duke Street
Alexandria, VA 22314
(800) 899-0089
(703) 341-5000

Young Men’s Christian Association (YMCA)

YMCA of the USA
101 North Wacker Drive
Chicago, IL 60606
(800) 872-9622

Young Women’s Christian Association (YWCA)

1020 19th Street NW, Suite 750
Washington, DC 20036
(202) 467-0801
Fax: (202) 467-0802

Other Resources

Community Transportation Association of America

The Community Transportation Association of America (CTAA) and its members believe that mobility is a basic human right. From work and education to life-sustaining health care and human services programs to shopping and visiting with family and friends, mobility directly impacts quality of life.
1341 G Street, NW, Suite 250
Washington, DC 20005
(800) 891-0590
Fax: (703) 737-9197

Federal Interagency Forum on Aging-Related Statistics

The Federal Interagency Forum on Aging-Related Statistics (Forum) was initially established in 1986, with the goal of bringing together Federal agencies that share a common interest in improving aging-related data. The Forum has played a key role by critically evaluating existing data resources and limitations, stimulating new database development, encouraging cooperation and data sharing among Federal agencies, and preparing collaborative statistical reports.

Gerontological Society of America

GSA is the oldest and largest interdisciplinary organization devoted to research, education, and practice in the field of aging. GSA’s principal mission — and that of its 5,500 members — is to promote the study of aging and disseminate information to scientists, decision makers, and the general public.
1220 L Street, NW, Suite 901
Washington, DC 20005
(202) 842-1275

Project Safe Neighborhoods

Office of Justice Programs
810 7th Street, NW
Washington, DC 20531

U.S. Senate Special Committee on Aging

  • Republican/Majority Office
    G31 Dirksen Senate Office Building
    Washington, DC 20510
    Phone: 202-224-5364
    Fax: 202-224-8660
  • Democrat/Minority Office
    628 Hart Senate Office Building
    Washington, DC 20510
    Phone: 202-224-0185
    Fax: 202-224-9920

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