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Public safety is fraught with stressful and tense situations. Your Emotional Intelligence can help you navigate these challenging situations effectively by capitalizing on your own flexibility, ability to tolerate and manage stress, and even your optimism.
During this webinar we will...

They are the largest generation groups in our country’s history and perhaps the most misunderstood. In this training, Dr. McDougall will provide the audience with an in-depth clinical, and often humorous, examination of the personality and psychological dynamics of these population segments. ...

Law Enforcement officers confront conflict every day. Having the skills and understanding to handle it effectively, and most importantly, safely, is essential. The conflict resolution skill-set for law enforcement, Insight Policing, teaches that curiosity goes a long way. Learning to ask...

You have done it! As you begin your travel up the organizational hierarchy what are your plans? This webinar will discuss the characteristics of a newly promoted front-line supervisor. Promotion can come with a lot of additional duties accompanied by ancillary sacrifices. Common issues for...

Emotionally intelligent people have the ability to not only show or express feelings – but also to understand other people’s feelings. Whether your partner has had a frustrating day, or you encounter a community citizen who is angry – how you choose to react can determine the outcome of the...

The job of a law enforcement officer has always been challenging. There has always been a psychological price to pay for those who serve. Those statements can be supported by the long-standing prevalence of substance abuse, divorce and suicide within the profession. However, recent social,...

You are on a call and you find a lemur in a bathroom or venomous snakes behind a locked door. What do you do? What should you do? Is it your problem or some nameless federal agency’s problem? Exotics are everyone’s problem and the trade in them is illegal. We will explore how to make an...

In this webinar, Michael will share how his leadership philosophy can help create the change we need in today’s environment. In this webinar he will discuss:
- The 3 steps and the order of those steps necessary to create powerful positive change.
- How and why change is ...
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